--- title: Fleetrunnr | FAQs --- [![fleetrunnr-svg-logo](https://www.fleetrunnr.com/hubfs/Website%20Resources/Home/fleetrunnr-svg-logo.svg)](https://www.fleetrunnr.com) - [Product](https://www.fleetrunnr.com/product) - [Reports](https://www.fleetrunnr.com/product/delivery-analytics) - [Tracking](https://www.fleetrunnr.com/product/real-time-delivery-tracking) - [Order Management](https://www.fleetrunnr.com/product/order-fulfillment) - [Delivery Management](https://www.fleetrunnr.com/product/delivery-management-software) - [Real Time Route Optimization](https://www.fleetrunnr.com/product/dynamic-route-planning-software) - [Agent App](https://www.fleetrunnr.com/product/mobile-dispatch-software) - [Accounting](https://www.fleetrunnr.com/product/logistics-accounting-software) - Industries - [Courier Express & Parcel](https://www.fleetrunnr.com/industries/courier-on-demand-delivery) - [Distribution Logistics](https://www.fleetrunnr.com/industries/logistics-management-platform) - [Trucking](https://www.fleetrunnr.com/industries/truck-fleet-management-software) - Resources - [Blog](https://www.fleetrunnr.com/blog) - [Help Center](https://help.fleetrunnr.com/) - [API Documentation](https://docs.fleetrunnr.com/) [SIGN IN](https://app.fleetrunnr.com/login) [Get started](https://app.fleetrunnr.com/register) NEED HELP? ## Frequently asked questions - #### Admins - #### Dispatchers - #### Agents - #### Accounting ### **1. Can I generate reports and analytics?** Of course you can, using all the data captured on the system daily.weekly and monthly reports can be generated directly on your portal! --- ### **2. Does every user on the system have full access?** Every user can be assigned a set of permissions with specific views and actions that fit their job description. --- ### **3. How many users and drivers can I share access to on the system?** Unlimited users and drivers can be created on the system. --- ### **4. How many orders can the system handle?** The system is battle tested with millions of orders, so don't worry just keep growing. --- ### **5. Can we Integrate FleetRunnr with our exsiting systems?** You can user our open API to integrate your existing software with ours. --- ### **6. How long does it take to Go live with FleetRunnr?** Depending on the size of your fleet, but it usally takes 2-7 days. --- ### **7. How is my data secure?** Using GDPR data protection standards --- ### **8. Can I cancel my account anytime?** Yes, a monthly subscription can be cancelled at any time. --- ### **9. Who owns the data?** You, and only you. FleetRunnr has no right to your workspaces' data. All data will be deleted after inactivity. ### **1. How does the automatic dispatching be controlled?** Yes, Automatic dispatching can be turned off and on at your convenience --- ### **2. Can I manual intervene after orders have been automatically dispatched?** Of course, dispatchers can manually intervene before orders are sent out to drivers. --- ### **3. Based on what does the system automatically assign orders for pickups and dropp offs?** Routing engines takes quantity, capacities, skills, priorities, traffic, shift time and multiple fleet types. --- ### **4. Can we manage internal dispatching between warehouses on the system?** The system does handle next mile logistics between warehouses, and you can also track how many orders are in each warehouse. --- ### **5. Is FleetRunnr a last mile delivery software?** No, FleetRunnr is built to manage the entire delivery cycle from First , Middle to Last Mile operations. --- ### **6. Is your routing engine built for on-demand delivery?** Yes, our engine is built for both on-demand deliveries and standard future planning operations. --- ### **7. What does simulation mean?** It means you can use our algorithms to run what-if scenarios which depect real life. These simulations can drastically help forcast outcomes accurately. ### **1. Can I track the COD amounts,commission fee owed to me and order history?** Using the agent wallet feature you can now track all these metrics. --- ### **2. Can we edit customers dropp off information and time windows?** If need be you can edit the customers time window and dropp off information at any point and time, the routing engine will reroute your stops automatically. --- ### **3. Can a stop be reopened after we end it?** You can reopen an order that has been completed by mistake when needed --- ### **4. Is the route set by the system editable?** The system suggests the best route, but it cannot be edited on the app. --- ### **5. Can I use the app while offline?** Yes, the fleetrunnr app supports offline usability. ### **1. Can we merge billing and settlements into one invoice?** Using the merge feature found in the accounting you can merge both your setllements and billing into on invoice. --- ### **2. Does the system have driver payouts?** The system does support automatic drivers pay outs. --- ### **3. Does the system support multiple currencies?** Multiple currencies is a feature supported on FleetRunnr. --- ### **4. Can we integrate your accounting module to our existing software ?** The accounting module has API endpoints that can be integrated to your existing system. ![fleetrunnr_svg](https://www.fleetrunnr.com/hubfs/Website%20Resources/fleetrunnr_svg.svg) Dubai, UAE ### Product - [Reports](https://www.fleetrunnr.com/product/delivery-analytics) - [Tracking](https://www.fleetrunnr.com/product/real-time-delivery-tracking) - [Order Management](https://www.fleetrunnr.com/product/order-fulfillment) - [Delivery Management](https://www.fleetrunnr.com/product/delivery-management-software) - [Real Time Route Optimization](https://www.fleetrunnr.com/product/dynamic-route-planning-software) - [Agent App](https://www.fleetrunnr.com/product/mobile-dispatch-software) - [Accounting](https://www.fleetrunnr.com/product/logistics-accounting-software) ### Industries - [Courier Express & Parcel](https://www.fleetrunnr.com/industries/courier-on-demand-delivery) - [Distribution Logistics](https://www.fleetrunnr.com/industries/logistics-management-platform) - [Trucking](https://www.fleetrunnr.com/industries/truck-fleet-management-software) ### Resources - [Blog](https://www.fleetrunnr.com/blog) - [Help Center](https://help.fleetrunnr.com/) - [API Documentation](https://docs.fleetrunnr.com/) ### Company - [Careers](https://www.fleetrunnr.com/careers) - [Contact Us](https://www.fleetrunnr.com/contact) © 2026 Fleetrunnr All rights reserved [Privacy Policy](https://www.fleetrunnr.com/privacy)