Data Security 

At FleetRunnr, we understand that the security of your data is paramount. We are committed to implementing and maintaining the highest standards of data protection. This policy outlines the measures we take to safeguard your information.

1. Data We Handle

We collect and process the following types of data to provide our services:

  • Personal Identifiable Information (PII): Full names, phone numbers, email addresses
  • Location Data: Delivery addresses
  • Order Information: Order details, products, quantities, and delivery instructions
  • Transaction Data: Order status, delivery timestamps

2. How We Protect Your Data

Encryption and Data Protection
  • All data, both in transit and at rest, is encrypted using industry-standard protocols.
  • We perform regular backups of all critical data, ensuring business continuity and data recovery capabilities.
Access Control
  • We enforce strict access controls, granting data access only on a need-to-know basis.
  • We regularly review and update access rights to maintain data integrity.
Infrastructure Security
  • Our platform is hosted on Amazon Web Services (AWS), leveraging their world-class security features.
  • We implement AWS best practices for security, including proper configuration of security groups, IAM policies, and VPCs.
  • Regular security patches and updates are applied to all our systems and software.
Application Security
  • We follow secure coding practices and conduct regular code reviews.
  • Our development pipeline includes automated security testing.
  • We engage qualified third parties to conduct annual penetration testing of our systems.

3. Employee Security Measures

  • All FleetRunnr employees undergo comprehensive security awareness training.
  • We have strict policies governing employee access to customer data.
  • Remote work and BYOD (Bring Your Own Device) policies are in place with stringent security requirements.

4. Incident Response

  • We have a formal incident response plan that is regularly tested and updated.
  • In the unlikely event of a security incident, we are committed to prompt notification and transparent communication with affected customers.

5. Compliance and Audits

  • While our operations currently do not fall under specific regulatory requirements, we stay informed about changes in data protection laws that may affect our services.
  • We conduct regular internal security audits to ensure ongoing compliance with our security standards.

6. Continuous Improvement

We are committed to continuously improving our security measures. Our policies and procedures are reviewed and updated regularly to address new security challenges and technologies.

7. Your Role in Data Security

While we implement robust security measures, the security of your account also depends on you. We recommend:

  • Using strong, unique passwords for your FleetRunnr account
  • Keeping your account credentials confidential
  • Promptly reporting any suspected unauthorized access

8. Contact Us

If you have any questions about our security practices or need to report a security concern, please contact our security team at support@fleetrunnr.com.

Last updated: June 04, 2024